Springer help & support

Find answers to your questions about registration, orders and other Springer services. Learn more about our products and how to buy them. Get information about our coupons or get support from our customer service team. We are here to help.

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Springer shop FAQ

We′ve collected the most popular help topics about buying in the Springer Shop

Editorial Contacts

Publishing editors

Thinking of writing or editing a book? Contact one of our publishing editors.

Customer Service

Customer service

We are happy to help you with all your questions.

Author services (in English)


Open Access

Springer is pleased to offer a variety of open access options for our authors to publish their research.

Author Academy

Author Academy

We offer detailed advice on writing and getting your manuscript published as well as tips for peer reviewers.

Citation Alert

Citation Alert

Never miss getting cited! Your article makes an impact –  and we will tell you about it!